Q. What is the difference between the web upload and the "Speedy Send Printwizard"?
A. The Speedy Send Printwizard is a small program that is downloaded onto your computer that communicates with our server to determine optimum resolution for your images. Great for large quantity uploads, Microsoft Windows only.
The web upload is a web browser uploader. All products and pricing are the same, just different ways to upload your images.

Q. What is the turnaround time for internet orders?
A. Orders placed before 3:00pst will usually be shipped the next business day for single size and finish orders. Multi-size and finish orders generally take 1 extra day.

Q. Is my information secure on your website?
A. Yes, please refer to our Privacy Policy.

Q. How Do I upload images using the web uploader?
A. Follow the step-by-step instructions on the upload page.

Q. The upload page asks to install an application from another company, whats that?
A. Windows’s users on Internet Explorer are asked to install an application from an outside company. This is a helper application designed to make uploading easier. It is completely safe to install and use. Windows Firefox and Mac users use a JAVA uploader by Sun Microsystems. It is also completly safe to install and use.

Q. What format should my files be?
A. Jpeg

Q. How many images can I print?
A. There is no limit, however each order must be less than 1000 images. Orders over 1000 images must be split into smaller groups.

Q. What quality setting should by camera be on?
A. If you are using a point-and-shoot, use the highest setting. If using a digital SLR, you may use a lower setting if only doing 4x6 prints.

Q. How do I know if my files are big enough?
A. You will be informed in the order window.

Q. Are my images cropped?
A. Most point-and-shoot digital cameras shoot a format not the same aspect ratio as a conventional 4x6 print. Consequently, a small amount of the top and bottom of your image will be cropped (horizontal). Most newer Digital SLR cameras shoot the same aspect ratio as a 4x6 print.

Q. Do you offer white borders?
A. Yes, white borders are offered on 4x6 prints at no additional charge.

Q. What technology does dimeprints.com use to print?
A. dimeprints uses state-of-the art digital Noritsu and Fuji printers. The silver halide photographic paper is exposed by red, blue and green lasers then processed through conventional photographic chemicals, just like prints from film cameras.

Q. What kind of Paper do you use? How long will my prints last?
A. dimeprints uses 100% American made Kodak brand paper. Simply the best paper available. Prints will last several decades before noticeable fading occurs under normal conditions. Unlike home ink-jet printers, dimeprints.com prints are just like the prints you receive from film cameras.

Q. Do greeting cards come with envelopes?
A. Yes, all greeting cards come with envelopes, with a couple of extra in case of addressing mistakes

Q. What kind of paper is used for greeting cards?
A. We use the same paper for greeting cards as for our high quality digital prints, true photographic silver-halide paper.

Q. How come are you so less expensive than most of your competition?
A. You are probably wondering how we can charge as much as 70% less than our competition and still be in business, right?
First of all, we run a tight ship. We choose our promotions carefully and ensure every advertising dollar pays for itself; we streamline our systems and billing processes; we don't have any frills (like the $5000 office chairs of some of the now bankrupt dot-coms).
Second, we're straight shooters. There are no tricks in what we do, just good, old-fashioned, reliable business principles. We believe in the old saying, "You can shear a sheep many times but you can only skin it once."
What's the end result of all this? Well, we're happy to tell you that we're a small but profitable company that expects to be in business for many years to come. All this, of course, is due to value-conscious customers like you.